All of our subscribers must be in accordance with U.S. Federal, State and local laws. Ultimately you, the client, are solely responsible for the content stored on your DM Web Service Web Hosting account.
User shall not include content, or internet links to content on the Site that contain, promote or involve any of the following. Examples include but are not limited to:
1.2 Bandwidth
Bandwidth is limited to client selected account subscription . If the
limit should be exceeded, the account will be suspended. If an account is suspended,
the owner must contact the support department [support@dmwebservice.com],
and ask for assistance.
1.3 Spamming policy
Client shall not use the account for chain letters, junk mail, spamming, or any
use of distribution lists to any person who has not given specific permission to
be included in such a process. Client also shall not engage in any unsolicited
email practices at
DM
Web Service Web Hosting, or otherwise, that mentions or reference
any domain hosted on
DM
Web Service Web Hosting servers or parked on Web
Hosting DNS servers.
1.4 Back-up files
Clients are responsible for any lost or deleted files. Clients have the ability
to backup their own files. We recommend you backup your
files every time you update information on your account.
1.5 Termination, Cancellation or Suspension
DM
Web Service Web Hosting reserves the right to refuse or suspend services to anyone
at any time. If an account has been deleted, suspended or you wish to cancel, email our support department [support@dmwebservice.com].
2. Billing Policy
By agreeing to the following terms and conditions, you also agree to our billing
policies. We accept credit card payments through PayPal. We also accept Cash,
Check or Money Order by mail. We reserve the right to hold activation or changes
of an account until the client's check clears our bank,. Usually, but not
limited to 10 days from receipt of check. All money transfers are done in USD only.
Payments are made according to the subscription chosen, (monthly, every 3rd month or yearly).
Statement is usually mailed 10 days prior to billing date. Payments are due within 10 days of billing date..
Failure to make payment within the 10 day grace period will result in account
suspension and a $5.00 late fee.
2.1 Credit Card
Payment using a credit card are through PayPal. (Use email account:
mark@donmeanie.com ). The date on which initial
payment is completed is the start date of your account. Billing thereafter will
be according to the selected subscription.
2.2 Refunds and Guarantee Policy
We offer a 30 day money back guarantee on web hosting subscriptions. Domain name
registration and transfers are non-refundable. If for any reason you are not
completely satisfied with our services and cancel your account within the
initial 30 days from the initial order date of your account we will refund you
all your money (excluding any setup fees). Refunds may take up to two weeks to
process.
99.5% Uptime Guarantee:
If for any reason (except for scheduled downtimes) our network or servers are
down for longer than 0.5% in any month, you can request a 20% discount for your
following month's services. For clients paying yearly, the equivalent to 20% of
a monthly payment will be deducted off the next payment.
2.3 Price changes
If at anytime we change the price of a service, your payment will stay the same
as long as the subscription is current. If you require additional services
and/or add-ons, you will be charged the current price for the selected services
and/or add-ons.
If you have additional questions about our billing policy, please email our
billing department [billing@dmwebservice.com].
3. Reseller policy
Only clients with Reseller Accounts are permitted to resell space through
DM
Web Service Web Hosting. If a
client subscribed to a personal or business account is found to be selling space,
their account will be deleted with no warning. For further information, contact our support department [support@dmwebservice.com].
3.1 Terms and conditions Resellers are required to use these or
similar Terms and Conditions. Resellers
are permitted to set additional rules for there clients.
3.2 Bandwidth
Resellers are limited to use of subscribed bandwidth. If, at any time, the
limit is exceeded, by either the reseller or the resellers clients, the reseller
account and the reseller's client's accounts will be suspended. If
reseller or said client's account has been suspended, reseller must contact out support
department [support@dmwebservice.com].
If further assistance is needed concerning our Terms and Conditions, contact the support
department [support@dmwebservice.com].